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Gladys S.W. Lam is a world-renowned authority on business design. She is Principal and Co-Founder of Business Rule Solutions, LLC (www.BRSolutions.com), the most recognized company world-wide in developing business capabilities based on business architecture and business rules. Based upon her experiences consulting to over two hundred organizations, Ms. Lam developed the landmark BRS methodology with Ronald G. Ross featuring numerous innovative techniques including the popular ConceptSpeak™ and RuleSpeak™. She co-authored Building Business Solutions: Business Analysis with Business Rules (2nd Ed.).
Ms. Lam is widely known for her lively, pragmatic style. She speaks and teaches worldwide at conferences and other professional events. She is also Executive Director of the Building Business Capability (BBC) Conference, the official conference of the IIBA®. She also chairs the steering committee for the Business Rules Excellence Awards (BREA). Ms. Lam is Co-Founder of BRCommunity.com, professionals and home of Business Rules Journal.
Ms. Lam is an expert on business project management, having managed numerous large-scale projects across a variety of industries and government organizations. She works comfortably with senior executives and senior management providing insights and advice on business solutions to business problems. She is highly effective with mentoring and training business analysts and other professionals.
Ms. Lam is recognized for her ability to identify the source of business issues, and for her effectiveness in developing pragmatic approaches to resolve them. She has gained a world-class reputation for fostering positive professional relationships with principals and support staff on projects.
Ms. Lam graduated from the University of British Columbia with a B.S. in Computer Science.
For any questions related to business rules or this podcast topic, you can reach Gladys at: firstname.lastname@example.org